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Do Your Clients Refer You/Your Firm To Others?  Most Don’t

By Tom Kane on June 9, 2016
Posted in Client Communications, Marketing Tips, Prospecting for Clients

According to a survey by The BTI Consulting Group, only 40.1% of clients “recommend their primary law firm to a peer.” As bad as that statistic is, the good news is that it is better by almost 7% over the previous year, and better slightly than five years ago.  According to the survey it…

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