Your success in landing new clients, or retaining existing clients for that matter, can relate directly to how they are treated when they contact your firm. I have commented in the past on this blog about the role of the receptionist and how important he or she is in terms of the impact it makes
Legal Business Development: Today… is it Etiquette – Schmetiquette?
By Paula Black on
Posted in Inspired Thought
Etiquette. If our mothers didn’t teach us we certainly got a dose or two in school. But have you thought about it lately? Most are saying… "I just don’t have time for such things." Well think again! Etiquette can make you stand out… it adds to your personal brand. Another point of differentiation.