Let’s be honest. On a day-to-day basis how much time do you really spend thinking about the experience your client is having? Probably not a lot. Sure, you’re thinking about how YOUR office is interacting with them, but rarely do we stop and ask THEM how we can be better. And we should. What got
Client Experience
Ideas And Advice: Simple But True
By Paula Black on
Posted in Inspired Thought
I often approach legal marketing from the perspective of what you can do lure clients in and keep them. I love to hear and read about new theories on networking, Internet usage, credibility…. and it’s rare that I read something that truly shifts my vision and makes me look at legal marketing in a whole…