Everyone has had an experience with someone who has given service that delights you. Someone who went beyond the call-of-duty. AND it is an experience that you remember, and often talk about over and over again. So I ask you… are you delighting your clients or are you simply going through the motions? Merrilyn Astin
Attorney At Work
Legal Business Development: Are You Unproductive?
By Paula Black on
Posted in Business Development
Unproductive… I shudder at the thought! No one wants to feel that or admit it… but when it’s true there is no place to hide. No matter the size of your firm, every lawyer needs to contribute in some way to the success of the firm. I ran across a thought provoking article at Attorney…