Those who have been reading my blog for awhile, know I believe that a major thrust in terms of legal marketing involves relationship building – with clients, referral sources and prospects. In fact, I like to define marketing as the “development and enhancement of client relationships.”
So, when I saw Jim Calloway’s post about the 10 Commandments of Client Relationships which originated with the Queensland Law Society of Australia, I just had to share them with you as well.
Get a copy of the Ten Commandments of Good Client Relationships here.
They are well worth reproducing (with proper attribution of course), framing and displaying prominently in your reception area where your law firm’s clients can see them.