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Legal Marketing Blog A blog dedicated to lawyer marketing in any size law firm

Tag Archives: Client loyalty

Do Your Clients “Love” You?

Posted in Client Communications, Marketing Tips

If I had a penny for every time lawyers have said “my clients love me,” I’d be….well you know. The problem is that often lawyers do not understand. They assume, based on their continuing to receive work and not having heard about serious concerns, that everything is hunky-dory. Richard Levick at Levick communications in a post on… Continue Reading