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Category Archives: Marketing Tips

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Send a Thanksgiving Day Card!

Posted in Client Communications, Marketing Tips

It isn’t too late to send a Thanksgiving Day card, at least to key clients.  Why?  As I have commented before, it has several benefits: Avoids religious connotations for those sensitive about such things; You beat the holiday crowd; Don’t get lost in said crowd; and Most importantly, you can, in a truly meaningful way,… Continue Reading

Not Listed in the “Fantabulous Lawyer Directory”?

Posted in Marketing Tips, Prospecting for Clients

Oh my goodness!  How unfortunate. You obviously must not be a very good lawyer.  Or just maybe you were smart enough to fend off the snake-oil-directory salesperson.  Sure, some unsophisticated clients may be impressed with your being in the “Best”, “Top”, “Prominent”, “Super”, etc. lawyer directory.  Most clients, particularly corporate clients, don’t care, period.  They… Continue Reading

Develop the Clients and Practices You Enjoy!

Posted in Client Communications, Marketing Plans, Marketing Tips, Prospecting for Clients

Lawyers should do the kind to work they enjoy and for the clients they like. Duh, you may say, thinking that that is a simplistic and obvious statement.  Not so fast.   That may be the ideal, but not often accomplished. According to David Maister in his famous book True Professionalism (pages 23-24) he found in… Continue Reading

Lawyers’ Biggest Marketing Problem:  Implementation

Posted in Marketing Plans, Marketing Tips, Prospecting for Clients

In my 30 years in this business, I have found that lawyers are pretty good at planning marketing activities. With guidance, even in the early days, some were enthusiastic about putting a plan together. Maybe it was the challenge, possibly, as time went on, more attorneys recognize the need for developing business, as they realize… Continue Reading

What the Heck Does “Adding Value“ by Lawyers Really Mean?

Posted in Client Communications, Marketing Tips

There’s a lot of talk these days about lawyers adding more value to their client representation. Particularly because of competition, client demands, and the state of the legal industry, adding value REALLY is important. Just providing a legal product is not enough.  But it begs the question what adding value really means. Jim Calloway, director… Continue Reading

Client Letter to New Outside Counsel – Part II

Posted in Client Communications, Legal Fees, Marketing Team, Marketing Tips

Last week I wrote about the fictitious client letter sent to the recently retained outside law firm, wherein the general counsel sets forth his expectations.  As noted in that post, the “letter” was brought to us by Bob Denney in one of his Legal Communiqués. ’s Legal Communique, wherein the law firm is admonished/warned about… Continue Reading

Visit Clients, Period!

Posted in Client Communications, Marketing Tips

Whenever I get writers block, I like to look at my old standby source of inspiration, 365 Marketing Meditations: Daily Lessons For Marketing & Communications Professionals authored by my friend Larry Smith and Richard Levick at Levick Strategic Communications. As I have preached, preached, and yes preached some more over the past 10 years, the… Continue Reading

Insights for Attending Conferences

Posted in Marketing Tips, Prospecting for Clients

What should you consider before deciding whether to attend a conference? The weather? Exotic location? Nah! Although one should not discard those entirely. But seriously, there are things you should consider before deciding whether to attend a conference. Roy Ginsberg has a helpful post on Attorney at Work today that may help you decide whether… Continue Reading

Marketing and Social Media Survey Results

Posted in Marketing Tips

Since we are in the personal services business, I remain skeptical of social media as an effective tool of legal marketing. Clients hire lawyers they know, like or trust (or are referred by someone they do). I think that social media is too impersonal, remote and time-consuming as a business development tool to cross that… Continue Reading